Delivery

Orders received before 2pm on working days are usually dispatched the same day. Weekend orders are dispatched on the following Monday and orders during holidays are dispatched the day we return. We will keep you informed of the progress of your order and will give you a tracking number on dispatch.

UK Economy Delivery £2.99 and Standard Delivery £4.99 for any size of order 

UK – Economy Delivery £2.99 (Royal Mail Tracked 48) and Standard Delivery £4.99 (Royal Mail Tracked 24) for any size of order.
Additional charges may apply for large (non-Royal Mail) parcels to offshore UK islands. We will contact you with details when we receive your order.

Ireland – Standard delivery (5-6 day) costs between £3.99 and £9.99 depending on the size of the parcel (calculated at checkout). Smaller parcels are dispatched by Royal Mail Airmail and larger parcels with DPD. There is also an Express delivery (2-3 day) offered at checkout which costs £9.99 for any size of order. These are dispatched with DPD.ie

Western Europe - Delivery charges start at €3.99 and vary depending on the weight and volume of the parcel. Smaller parcels are dispatched by Royal Mail Airmail (usually 3-4 days) and larger parcels with a parcel service. (4-5 days depending on destination). Some longer items may exceed the maximum dimensions for our standard services, in which case we will contact you to quote for possible alternative services.

Eastern Europe - Delivery charges start at €3.99 and vary depending on the weight and volume of the parcel. Smaller parcels are dispatched by Royal Mail Airmail (usually 6-7 days) and larger parcels with a parcel service. (6-8 days depending on destination). Details will also be shown at checkout. Some longer items may exceed the maximum dimensions for our standard services, in which case we will contact you to quote for possible alternative services.

North America - Delivery charges start at US$4.99 and vary depending on the weight and volume of the parcel. Smaller parcels are dispatched by Royal Mail Airmail (usually 7- 10 days) and larger parcels with a parcel service. (3-7 days depending on destination). Details will also be shown at checkout. Some longer items may exceed the maximum dimensions for our standard services, in which case we will contact you to quote for possible alternative services.

Rest of the world - Delivery charges start at £2.99 (approx AU$4.50 / US$4.99) and vary depending on the weight and volume of the parcel. Smaller parcels are dispatched by Royal Mail Airmail (usually 7- 14 days) and larger parcels with a parcel service (7-14 days depending on destination). Details will also be shown at checkout. Some longer items may exceed the maximum dimensions for our standard services, in which case we will contact you to quote for possible alternative services.

 

Express Delivery
Mainland UK & Ireland only

Delivery is guaranteed by 5.30pm on the day following dispatch, dependent on orders being placed before 1pm. Details will also be shown at checkout. Some longer items may exceed the maximum dimensions for our usual express services, in which case we will contact you to quote for possible alternative services.

We give priority to Express Delivery orders to ensure same-day dispatch. If placing an order after 1pm please contact us to check if same day dispatch is possible. Delivery day for Express delivery orders placed after 1pm on a Thursday will usually be Monday but it may be possible to arrange Saturday delivery by contacting us. Guaranteed next morning delivery may also be arranged by contacting us. Saturday and morning deliveries incur extra charges.

Weekend orders are dispatched Monday and orders during holidays are dispatched the day we return. We will keep you informed of the progress of your order and will give you a tracking number on dispatch. All Express Deliveries will need to be signed for on receipt.

Deliveries will be to the address stated within the order. We can only deliver to an address, not a named individual. When no-one is available to accept the item, a card will be left informing you of the alternative delivery options available. For buildings with multiple occupancy, the complete address must contain business name or department details. On occasions our carriers may deliver to a neighbouring address and a card will be left giving you details.

We cannot deliver to PO Boxes. Please contact us before ordering for delivery to a BFPO address.

Delays - All of the above delivery time estimates are based on information given to us by the delivery companies concerned. In the vast majority of cases these prove to be accurate, but on occasions, particularly around national holidays and times of adverse weather, these may vary. It is not possible for us to arrange delivery at a specific time of day.