UK Mainland (including Northern Ireland)
- Economy Delivery £3.99 (4-7 working days) Royal Mail Tracked 48.
- Standard Delivery £6.99 (2-3 days includes Saturday and Sunday deliveries) Royal Mail Tracked 24.
- Express Delivery £14.99 We are unable to guarantee next day delivery but we select a shipping method to ensure the quickest possible delivery (which is usually the next working day). We also prioritise these orders in our pick, pack and dispatch process.
Tracking details are supplied in a dispatch confirmation email at the end of each day. VAT invoices are included with every order.
We aim for same day dispatch of orders received before 1pm on a working day (Mon – Fri, excluding holidays). Orders received after 1pm will be dispatched the following working day. We do not dispatch at weekends so any order received after 1pm Friday will be dispatched Monday. Larger parcels are usually dispatched with DPD.
UK Highlands & Islands
For remote mainland UK addresses delivery may take longer than the estimates above and Express delivery may not be available. We are unable to deliver to some remote and offshore addresses. Details of available shipping methods will be offered at checkout.
Ireland
Dispatched from our warehouse in Northern Ireland with no customs or paperwork involved.
- Economy Delivery £6.99 (4-7 days with An Post) only available on parcels under 5kg
- Standard Delivery £10.99 (2-3 days with DPD)
- Express Delivery £12.99 (1-2 days with DPD)
Western Europe
Delivery charges start at €12.99 and vary depending on the weight and volume of the parcel. Parcels are dispatched with Royal Mail Tracked, DHL or DPD. (5-10 days depending on destination). Exact costs will also be shown at checkout. Dispatched from our warehouse in Northern Ireland with no customs or paperwork involved for EU countries.
USA
Delivery charges start at £12.99 and vary depending on the weight and volume of the parcel. Smaller parcels are dispatched by Royal Mail Airmail and delivered by USPS (usually 10-20 days) and larger parcels with DHL Express. (6-8 days depending on destination). Exact costs will be shown at checkout. Currently customs charges are not payable on US deliveries under $800 but this may change at any time. It is the responsibility of the customer to pay any customs, tax or other charges incurred. A properly documented sales invoice is included with each order.
Rest of the World
Currently available at checkout are shipping costs for Australia, Canada and New Zealand. It is the responsibility of the customer to pay any customs, tax or other charges incurred. A properly documented sales invoice is included with each order.
Shipping information
Addresses - It is vital that accurate delivery information is entered at time of order as our dispatch system is automated and does not check addresses for accuracy or completeness. We can only deliver to an address, not a named individual. For buildings with multiple occupancy, the complete address must contain business name or department details. On occasions our carriers may deliver to a neighbouring address or a safe place on the property address. Please contact us before ordering for delivery to a BFPO address.
Delays - All of the above delivery time estimates are based on information given to us by the delivery companies concerned. They are also dependant on prompt processing by the relevant Customs authorities. In the vast majority of cases these prove to be accurate, but on occasions, particularly around national and regional holidays and times of adverse weather, these may vary. It is not possible for us to arrange delivery at a specific time of day.
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